About Us

The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides the Citizens Information website, www.citizensinformation.ie and supports the voluntary network of Citizens Information Centres and the Citizens Information Phone Service *1890 777 121. It also funds and supports the Money Advice and Budgeting Service (MABS) *1890 283 438.

Governed by the Social Welfare (Miscellaneous Provisions) Act 2008, the Citizens Information Act 2007 (pdf) and the Comhairle Act 2000, the Board comes under the remit of the Department of Social and Family Affairs. The Citizens Information Board's mandate, as defined by the Acts, is:

To ensure that individuals have access to accurate, comprehensive and clear information relating to social services

To assist and support individuals, in particular those with disabilities, in identifying and understanding their needs and options

To promote greater accessibility, coordination and public awareness of social services

To support, promote and develop the provision of information on the effectiveness of current social policy and services and to highlight issues which are of concern to users of those services

To support the provision of, or directly provide, advocacy services for people with a disability.

To support the provision of advice on personal debt and money management through the Money Advice and Budgeting Service.

*Please note that the rates charged for the use of 1890 (Lo-Call) numbers may vary among different service providers