Accessible information for all (2009)

Contents

• Introduction
• Fact Sheet 1. Carrying out an information access audit
• Fact Sheet 2. Consulting with service users
• Fact Sheet 3. Working in partnership
• Fact Sheet 4. Designing information for accessibility
• Fact Sheet 5. Providing your information in different formats
• Fact Sheet 6. Making your website accessible
• Fact Sheet 7. Making face-to-face and telephone-based information accessible
• Fact Sheet 8. Making your information centre accessible
• Fact Sheet 9. Making your events and meetings accessible
• Fact Sheet 10. Developing an information accessibility policy
• Fact Sheet 11. Rewarding and encouraging good practice
• Fact Sheet 12. Publicising your service and disseminating your information