The third edition of Managing Volunteers: a good practice guide has been produced by the Citizens Information Board to provide up-dated information on good practice for the wide range of voluntary and statutory agencies in Ireland, who involve volunteers in their activities. Increasingly, it is being recognised that volunteering is a valuable resource and should be managed and supported as effectively as possible.
The materials used in this Guide can be adapted by individual organisations to help them design volunteer management policies and procedures and develop volunteer policies suited to their needs. The information contained in this Guide can be used not only by well established organisations who wish to formalise or update existing practice but also new organisations and statutory bodies in the start-up phase of their development who are becoming involved in volunteer management.
The Guide begins with an introduction to volunteer management and proceeds to work through all the stages of volunteer management from drawing up policies and preparing for volunteers to recruitment, selection, induction and training, day to day volunteer management and dealing with any problems that might arise. A list of resource materials is referenced at the end of this Guide.
Thanks to Janet Kehelly who revised and substantially rewrote this edition of the Guide and also to Yvonne McKenna of Volunteer Centres Ireland who reviewed the content and made many helpful suggestions.
