The Citizens Information Board supports the delivery of information through three channels: online, telephone and face-to-face.
The
Citizens Information website provides information on public services for the general
public and information providers.
The national
Citizens Information Phone Service
answers queries by telephone or through a variety of other channels, including email or SMS.
Citizens Information Services provide a face-to-face service to the public through a network of Citizens Information Centres. Citizens Information is provided by 42 Citizens Information Services from 268 locations. Citizens Information Services provide free, impartial and confidential information.
The Citizens Information Board also produces a range of booklets and publications for various groups, including publications for older people and people with disabilities. These are available in a variety of formats. Check our online publications section.