Citizens Information Services (CISs) provide the face-to-face service to the public. They are supported and funded by the Citizens Information Board. Citizens Information Services provide free, impartial and confidential information. Each Citizens Information Service covers a geographical area, either country-wide or part of an urban area, and delivers its services through a network of Citizens Information Centres (CICs). Citizens Information is provided by 42 Citizens Information Services from 268 locations. These consist of 106 Citizens Information Centres (54 full-time and 52 part-time) and 162 outreach services.
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