Course Title
Dealing with Housing Queries
Level 2
Courses at Level 2 are for Information Providers who have
completed the Information Providers Programme (IPP) and
have a good understanding of the course topic or have at
least one year's experience of giving information to the
public.
Date
Wednesday, 28th September 2011
Venue and Time
CIB, 4 The Parade, Kilkenny
10.00am - 4.30pm
Presenters
Northside Community Law Centre
Limited
to
20 participants
Aim
This training aims to provide participants with a basic
understanding of the Residential Tenancies Act 2004; and
the Private Residential Tenancies Board (P.R.T.B). The
course also aims to provide participants with an
understanding as to the statutory rights and duties of
tenants.
Learning Outcomes
On completion of this course participants should be able
to:
- deal with queries relating to RAS (Rental Accommodation Scheme)
- outline the implications of the Residential Tenancies Act 2004 on tenants.
- advise clients on the termination (eviction) process and where to submit a complaint under the legislation (P.R.T.B)
- advise on how to get on the housing List
- outline the different housing schemes
- communicate information on the process of repossession
- outline landlord's rights and duties in relation to letting
- outline tenant's rights and duties in relation to tenancy
- advise on how to get out of a tenancy agreement
- advise on how to get a deposit back
Closing Date
Tuesday, 20th September 2011
Applications to
Ann Marie Byrne, Regional Training Administrator, CIB, c/o
Co. Offaly CIS, Level One, Bridge Centre, Tullamore, Co.
Offaly, Tel: 057 934 1262 Fax: 057 9351523 Email:
annmarie.byrne@ciboard.ie
Note: Please do not send a cheque to the Citizens information Board. An invoice is issued after the event.
